Legal, privacy, cookies & terms

brugarol.com  ·  Last updated: [11 AUG 2026]
On this page
  1. Legal Notice (Aviso Legal)
  2. Privacy Policy
  3. Cookie Policy
  4. Terms & Conditions of Sale
1. Legal Notice (Aviso Legal)

In accordance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following identifying information is provided for the operator of this website:

 
 
Owner / operatorBrugarol Experiencias S.L.
Registered address

Travesera de gracia 29 08021 Barcelona

Emailinfo@brugarol.com
Websitehttps://brugarol.com
  

Using this website means you accept this Legal Notice and the policies below. The contents of the site (text, images, logos, design) belong to Brugarol or its licensors and may not be reproduced without permission.

2. Privacy Policy

This policy explains how we handle your personal data under the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Data Protection and Digital Rights (LOPDGDD).

 

2.1 Who is responsible for your data (Controller)

Brugarol Experiencias S.L., Travesera de gracia 29 08021 Barcelona, info@brugarol.com.

 

2.2 What data we collect
  • Order & account data: name, billing/shipping address, email, phone.
  • Payment data: processed by our payment provider [Stripe/PayPal/…]; we do not store full card numbers.
  • Communications: messages you send us and our replies.
  • Marketing: your email if you subscribe to our newsletter.
  • Usage data: device/browser info and site activity collected via cookies (see the Cookie Policy).

 

2.3 Why we use it and our legal basis
PurposeLegal basis (GDPR Art. 6)
Processing and delivering your ordersPerformance of a contract
Customer support and enquiriesPerformance of a contract / legitimate interest
Accounting, tax and legal obligationsLegal obligation
Newsletter and marketing emailsConsent (you can withdraw any time)
Analytics & marketing cookiesConsent
Fraud prevention and site securityLegitimate interest

 

2.4 Who we share it with

We share data only as needed with service providers acting on our behalf — for example our payment processor, shipping/logistics partners, email/marketing platform, and hosting/analytics providers — and with authorities where legally required. These providers process data under agreements that protect it. 

 

2.5 International transfers

Some providers may process data outside the EU/EEA. Where that happens, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or an adequacy decision.Confirm this reflects your actual providers.

 

2.6 How long we keep it

We keep personal data only as long as necessary for the purposes above and to meet legal (e.g. tax and commercial) retention periods — typically 6 months for order and invoicing records. Marketing data is kept until you unsubscribe.

 

2.7 Your rights

You have the right to access, rectify, erase, restrict, and object to processing of your data, to data portability, and to withdraw consent at any time. To exercise these rights, contact info@brugarol.com. 

3. Cookie Policy

Under Article 22.2 LSSI-CE and AEPD guidance, we ask for your consent before setting any non-essential cookies. When you first visit, a cookie banner lets you Accept, Reject, or Manage your choices. Strictly-necessary cookies do not require consent; analytics and marketing cookies are only set if you accept them.

 

3.1 Cookies we use
TypePurposeConsent needed?
Strictly necessaryShopping cart, checkout, session, securityNo
 
3.2 Managing cookies

You can delete or block cookies through your browser settings. Blocking some cookies may affect how the site works.

4. Terms & Conditions of Sale

These terms govern purchases made on brugarol.com and reflect the pre-contract information required by Spanish consumer law (Royal Legislative Decree 1/2007, the consolidated Consumer Protection Act) and the EU Consumer Rights Directive.

 

4.1 The seller

Brugarol Experiencias S.L., Travesera de gracia 29 08021 Barcelona, info@brugarol.com.

 

4.2 Products and prices

Product descriptions and images are shown on each product page. Prices are in EUR and include VAT (IVA) unless stated otherwise. Any delivery charges are shown separately before you confirm your order. We may correct obvious pricing errors before dispatch.

 

4.3 Placing an order

Your order is an offer to buy. A contract is formed when we send you an order confirmation. You will be shown the total price, including taxes and delivery, before you complete payment.

 

4.4 Payment

Payments are handled securely by our payment provider.

 

4.5 Complaints and dispute resolution

Contact us first at info@brugarol.com and we will try to resolve any issue. As an online trader in the EU, you may also be required to reference an online dispute resolution mechanism. Note: the EU’s Online Dispute Resolution (ODR) platform has been undergoing changes and may be discontinued — check its current status and any Spanish alternative consumer arbitration system (Sistema Arbitral de Consumo) before relying on it here.

 

4.6 Governing law

These terms are governed by Spanish law. Mandatory consumer-protection rights in your country of residence are unaffected.